FAQ

When are you going to start publishing every day or add a second day?
At this time, we have no plans to move to a daily frequency or add another day, nor do we anticipate doing so in the future. We believe the current Journal model, which allows readers the opportunity to enjoy the paper over a full week, is more consistent with both the changing needs of today's fast-paced society and the future of the newspaper industry.

How do you determine what goes in The Journal?
Our editorial team reviews each story and asks five general questions:
1. Is it happening in our community, and/or does it specifically impact the residents of our community?
2. Will it interest a significant portion of our readers?
3. Is it timely?
4. Do we have the resources to cover the story effectively?
5. Do we have enough actual space in the publication to run the story?

If our editorial team can collectively answer yes to these questions, with particular emphasis on questions 1 and 2, then the story goes into the paper.

How do I get something in The Journal?
You can mail, phone, fax, or e-mail your story ideas, press releases and photo opportunities to The Journal, but there are no guarantees that we will run it in the paper, as it must be reviewed by our editorial team. You can also email or mail your photos to us. Each photo must meet our quality standards for reproduction and specify each person in the photo before it is reviewed by our editorial team.

Is The Journal affiliated with The Greenville News?
No. The Journal is locally owned and operated and is not affiliated with The Greenville News in any way. The Greenville News is owned by the Gannett Co. located in Arlington, Va.

Where is The Journal printed?
In Gastonia, N.C. at The Gaston Gazette, an award-winning print site that also prints The New York Times, among other daily and weekly newspapers.

Where, when, and how is The Journal distributed?
It is delivered primarily to homes in targeted subdivisions on Thursday evenings and Friday mornings by an independent carrier force. In addition, it is widely available throughout the area at hundreds of convenient locations and is available locally or nationally via mail subscription.

What do I do if I don't receive my Journal?
If The Journal is normally delivered to your home by a Journal carrier and it does not arrive by noon on Friday, please call us at 679-1240 and report it so we can correct the problem.

How do I get The Journal if I do not live in one of the targeted subdivisions?
The Journal is available at local grocery stores as well as many other convenient locations throughout the area.  You may also contact us to arrange a mail subscription.